Frequently Asked Questions

The earlier, the better. Although the actual truck assignment may not be made until a few days before your move, it’s a good idea to give your moving company four to six weeks notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule. 

All moving companies, for their standard service, require flexibility with alternate pickup and delivery dates. United aspires to meet your preferred dates or the nearest possible alternatives. You will be notified in advance of the loading date for your goods and of the estimated date of arrival. 

If your pickup and delivery dates are critical, due to a lease expiration or real estate closing, you may choose an extra-cost service which will enable us to accommodate a more precise schedule. You should discuss your specific pickup and delivery requirements with your United agent, who can advise you regarding the types and costs of services available.

If you decide to move with Buehler Companies, a move coordinator will be assigned to you. This person will help you select services (if needed) and can answer any questions you may have throughout the entire process.

If there is a choice, most moving companies suggest you select a time other than summer, the end of the month or the end-of-year holidays. The heaviest demands are placed on trucks, equipment and personnel during these periods. 

However, Buehler believes you should move when it is most convenient for you. Factors involved in the decision may include: 

  • whether the move must be made immediately
  • moving children during the school term
  • separation of the family while the move is under way

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling. 

Because the furnishings of the average household will not fill a truck, it is often necessary for two or more shipments to be loaded on the same truck. Each shipment is carefully sectioned off from the others. 

With the help of Buehler‘s computer-assisted dispatching system, pickup and delivery dates are scheduled according to the origins and destinations of individual shipments on the trucks, as well as shipment weight.

Buehler Companies’ air-ride trucks provide a clean, smooth move. Buehler protects your upholstered furniture with protective wrap before it is covered with furniture pads. We are meticulous about keeping everything clean.

If you are unable to take immediate possession of your new residence, your belongings can be stored in a local Buehler agent’s warehouse. Buehler agents throughout the country provide storage facilities for holding your goods until you’re ready for them. However, you are responsible for the storage charges, warehouse valuation coverage and final delivery charges from the warehouse. 

If your goods are placed in storage, there will be an additional charge for the valuation coverage provided for your shipment, as mentioned previously. The type of coverage and cost be dependent upon whether the shipment is held in storage-in-transit (temporary) or in permanent (long-term) storage. Please ask your Buehler agent for information regarding storage arrangements.